Scheduling:  Clients will set up a time to workout with their trainer. All sessions will be one hour long. 

 

Monthly Group Sessions:  You share the specific hour time slot with the trainer and up to three other clients. Group sessions are billed monthly, whether you attend your time slot(s) or not, i.e. vacation, sick, etc. You are paying for your space in the group. If you do not pay for the month in advance, the time slot may be given away.  Group sessions will only be pro-rated the first month you join.

Cancellations: Please notify your trainer at least 24 hours prior to your appointment if you need to cancel.  Sessions canceled with less than 24 hours notice will be charged accordingly.

Make-ups:  If you have notified your trainer 24 hours prior to your appointment, you will be allowed to make-up your session within thirty days.  Every attempt will be made to make-up the session(s), provided the trainer has availability in his schedule. Make-ups are not available when you no-show for workout.

 

Late Arrivals: Please let me know if you will be late to your appointment. If you are more than 15 minutes late for your workout, I will assume you are not coming. If you are late, your session will still end at the appointed time, so you may not get your entire workout in.

Payments:  Payments are due at the time of your appointment unless other arrangements have been made with the trainer.  Group sessions are billed at the first of every month.